This personal data protection policy explains how we collect, process and secure your personal data.
La Manufacture du Café Alain Ducasse (hereinafter « Us »), SA Board with Directors with its registered office at 1-3 esplanade du Foncet – 92140 Issy les Moulineaux – France is responsible as a controller for the processing of your personal data related to our activities.
We collect and use your personal data to the extend necessary for the purposes of our activities and to achieve a high standard of personalized services.
We may collect various type of personal data, including:
In order to give you a full transparency on how we use your personal data, please read:
Purpose | Type of data | Lawful basis |
To provide you an easy and straightforward navigation on our website |
IP/Mac addresse Browser/device data |
Contract performance |
To inform you with relevant content through paid ads (on social media, google ads) | IP/Mac addresse Browser/device data Login and navigational data |
Our legitimate interest for developing our business and marketing strategy |
To inform you through newsletters about our latest news and offers | Email address | You are required to give your consent in order to receive our communications by email Our legitimate interest for developing our business and marketing strategy |
To process and deliver your requests and orders | Name Gender Email address Mailing and billing address Phone number |
Contract performance |
To measure and analyze our website's traffic | IP/Mac addresse Browser/device data Login and navigational data |
Our legitimate interest to keep our website updated and relevant, to collect usage statistics, to develop our business and marketing strategy |
To respond to your requests via our contact form, email address, or by phone | Name Gender Email address Mailing and billing address Phone number Further information you are willing to share with us |
Contract performance |
In order to fulfill the aforementioned purposes, we only disclose your personal data to services providers which perform services on our behalf.
The Personal Data collected will be retained for a period of three (3) years as of their collection or your last contact with us.
The Website is also designed to be particularly attentive to the needs of clients. This is one reason why use is made of cookies. These are files containing an identifier sent from a web server to the web browser and stored on the user's computer. They can be used to facilitate access and follow the path of the user when browsing the site.
You can accept or decline cookies. Setting management of cookies can be managed here.
In accordance with the regulations in force, you have the following rights:
Such rights may be exercised directly by emailing dpo@lecafe-alainducasse.com or by postmail to: La Manufacture du Café Alain Ducasse, Délégué à la Protection des données, 1-3 esplanade du Foncet, 92141 ISSY LES MOULINEAUX
In accordance with applicable regulation, in addition to your rights above, you are also entitled to bring a claim with the competent supervisory authority: la Commission Nationale de l’Informatique et des Libertés (CNIL): 3 Place de Fontenoy - TSA 80715 - 75334 Paris 07.
We may need to regularly update this Privacy Notice. We invite you to review the latest version of this notice online and we will inform you of any material changes through our website or through our other communication channels.
If you have any question relating to our use of your personal data, please contact our Data Protection Officer by emailing at dpo@lecafe-alainducasse.com or by postmail to: La Manufacture du Café Alain Ducasse, Délégué à la Protection des données, 1-3 esplanade du Foncet, 92141 ISSY LES MOULINEAUX